Our Courses
How to master the art of negotiating to achieve a win-win outcome that boosts the bottom line and leaves everyone proud of the outcome.
Presentation Skills
Overcome the fear of public speaking and deliver presentations that will leave a lasting impact on your audience.
Customer Service Skills
Develop a deeper relationship with your customers by learning techniques to manage service expectations and then exceed them!
Telephone Techniques
The secrets to ensuring that every telephone interaction is used to increase your bottom line. A must for all contact centre staff.
Etiquette Excellence
Make the right impression, present yourself in a way that increases impact and helps you win business the right way.
Personal Productivity and Effectiveness
The secrets to increasing productivity and get outstanding effectiveness from the people and resources available.
Leadership Power
The art and science of leadership in the business world for greater success and a more dynamic and productive organisation
Giving and Receiving Feedback
Managing sensitive conversations around feedback so that everyone involved feels heard, understood and is clear on the message.
Process Improvement for Recruitment and HR Professionals
A tailored programme that focuses on your organisation’s current processes and how they can be utilised effectively by HR staff to achieve maximum efficiency.
